Privacy Policy

Last updated: September 2026

At The Barn, we take your privacy seriously. This policy explains what personal information we collect, why we collect it, how we use it and the choices you have about your information.

WHO WE ARE

The Barn Wellbeing Retreat is operated by GSKR Ltd.

For the purposes of UK data protection law, GSKR Ltd is the data controller responsible for your personal information.

The Barn Wellbeing Retreat
Springfield Farm
Brailes
OX15 5JH

Email: info@thebarnretreats.co.uk


INFORMATION WE COLLECT

Depending on how you interact with us, we may collect information including:

• Your name and contact details, including your email address and telephone number.
• Information you provide when making a booking or enquiry.
• Information relating to events, retreats, classes, treatments, coaching or other services you book with us.
• Payment and transaction information. Payments may be processed by third-party payment or booking providers and we do not necessarily receive or store your full payment card details.
• Information you choose to provide about your health, accessibility requirements, dietary requirements or other needs where this is relevant to providing a service safely and appropriately.
• Communications you send to us, including emails, messages and feedback.
• Your marketing preferences.
• Information about how you use our website, where this is collected through cookies or similar technologies.


HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Manage bookings, appointments, retreats, classes, events and programmes.
• Provide the services you have requested.
• Communicate with you about a booking, including confirmations, reminders, changes and practical information.
• Respond to enquiries.
• Make appropriate arrangements for health, accessibility or dietary requirements you have told us about.
• Process payments, refunds and other transactions.
• Maintain appropriate business, financial and administrative records.
• Improve our services and understand how people use The Barn.
• Send you news, resources, events and marketing communications where we have permission or another lawful basis to do so.
• Meet our legal and regulatory obligations.


OUR LAWFUL BASES

UK data protection law requires us to have a lawful reason for using your personal information.

Depending on the circumstances, we may process your information because:

• It is necessary to provide a service you have booked or take steps at your request before a booking is made.
• We have a legal obligation to keep or use certain information.
• We have a legitimate business interest in operating, administering and improving The Barn, provided those interests do not override your rights and interests.
• You have given us your consent.

Where we need to process information about your health or other special category information, we will only do so where we have an appropriate additional legal basis under data protection law.


MARKETING AND OUR MAILING LIST

If you join our mailing list, we may send you information about The Barn, including upcoming retreats, events, classes, workshops, resources and other relevant news.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us at info@thebarnretreats.co.uk.

Unsubscribing from marketing will not prevent us from contacting you with information that is necessary for a booking or service you have requested.


WHO WE SHARE INFORMATION WITH

We do not sell your personal information.

We may use trusted third-party providers to help us operate The Barn and deliver our services. These may include:

• Website and hosting providers.
• Booking and appointment systems.
• Email and mailing-list platforms.
• Payment processors.
• Accounting and administrative services.
• IT and technology providers.
• Practitioners or facilitators involved in delivering a service you have booked, where appropriate.

These organisations may process personal information on our behalf or act as independent data controllers depending on the service they provide.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.


INTERNATIONAL DATA TRANSFERS

Some of the technology providers we use may process or store information outside the UK.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with UK data protection law and that appropriate safeguards are in place where required.


HOW LONG WE KEEP YOUR INFORMATION

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services and meeting legal, accounting, insurance and regulatory requirements.

Different types of information may therefore be retained for different periods.

When information is no longer required, we will delete it securely or anonymise it where appropriate.


KEEPING YOUR INFORMATION SECURE

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

No online system can be guaranteed to be completely secure, but we regularly consider how information is stored and accessed and take proportionate steps to protect it.


YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, UK data protection law may give you the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your personal information.
• Ask us to restrict how we use your information.
• Object to certain uses of your information.
• Ask us to transfer certain information to you or another organisation.
• Withdraw your consent where we rely on consent to process your information.

These rights do not apply in every circumstance and there may be lawful reasons why we need to retain or continue using particular information.

To exercise any of these rights, please contact us at info@thebarnretreats.co.uk.


COOKIES

Our website may use cookies and similar technologies to operate correctly, remember preferences and understand how visitors use the site.

Where consent is required for non-essential cookies, you will be given the opportunity to accept or manage those cookies.

Further information about the cookies used on this website can be found in our Cookie Policy.


THIRD-PARTY WEBSITES

Our website may contain links to external websites or services, including booking, payment and social media platforms.

Those organisations are responsible for their own privacy practices. We recommend reviewing their privacy information when using their services.


CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time, particularly if our services, technology or legal obligations change.

The latest version will always be available on our website and the date of the most recent update will be shown at the top of this page.


CONTACT US

If you have questions about this Privacy Policy or how we use your personal information, please contact:

The Barn Wellbeing Retreat
Operated by GSKR Ltd
Springfield Farm
Brailes
OX15 5JH

Email: info@thebarnretreats.co.uk


COMPLAINTS

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to resolve them.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.