Terms & Conditions

Last updated: September 2026

These Terms & Conditions apply to services provided by The Barn Wellbeing Retreat, operated by GSKR Ltd.

By making a booking with us, you agree to these terms together with any specific information or terms provided for the service you are booking.

BOOKINGS

Bookings are subject to availability and are only confirmed once the required payment has been received or the booking has otherwise been confirmed by us.

Please ensure that the information you provide when booking is accurate and that you tell us about anything relevant to your safe participation in the service.

You must be aged 18 or over to make a booking unless we have specifically agreed otherwise.

PRICES & PAYMENT

Prices will be clearly displayed or communicated before you make a booking.

Payment may be taken directly by The Barn or through one of our third-party booking or payment providers.

Where full payment or a deposit is required to secure a booking, your place is not guaranteed until that payment has been received.

CANCELLATIONS, TRANSFERS & REFUNDS

Our Cancellation & Refund Policy forms part of these Terms & Conditions.

Different notice periods may apply depending on whether you have booked a retreat, class, treatment, coaching session, 1:1 support or another service.

Please read our Cancellation & Refund Policy before making a booking.

Private events and group bookings are subject to the cancellation and payment terms contained in the individual booking agreement or contract.

CHANGES OR CANCELLATIONS BY THE BARN

Occasionally we may need to change the timing, content, practitioner, facilitator or other details of a service.

Where reasonably possible, we will give you as much notice as we can and will aim to provide a suitable alternative.

If we cancel a booking and cannot provide a suitable alternative, you will be entitled to a refund of the amount you paid for the cancelled service.

Except where required by law, we cannot accept responsibility for additional costs you may incur in connection with attending The Barn, such as travel or accommodation.

HEALTH & PARTICIPATION

Our retreats, classes, workshops, coaching and wellbeing services are designed to support wellbeing but are not a substitute for medical care, diagnosis, psychological therapy or emergency mental health support unless a particular service explicitly states otherwise.

You are responsible for deciding whether an activity is appropriate for you and for following any safety guidance provided by our practitioners or facilitators.

Where relevant, we may ask you to tell us about health conditions, injuries, pregnancy, medication, accessibility requirements or other circumstances that could affect your safe participation.

If you are unsure whether an activity is suitable for you, we may recommend that you seek advice from an appropriate healthcare professional before participating.

We may adapt or decline participation in an activity where we reasonably believe this is necessary for your safety or the safety of others.

TREATMENTS

Before some treatments, your practitioner may ask questions about your health and wellbeing to determine whether the treatment is appropriate and whether any adaptations are required.

Please provide accurate information and tell your practitioner if anything changes or if you experience discomfort during a treatment.

CLASSES, RETREATS & EVENTS

Please follow reasonable instructions provided by facilitators and practitioners.

Participation in exercises, discussions and activities is encouraged but, unless an activity is necessary for safety, you are free to choose your own level of participation.

We want The Barn to be a respectful and welcoming environment. We reserve the right to ask someone to leave where their behaviour is unsafe, seriously disruptive, abusive or threatening towards another guest, practitioner or member of the team.

COACHING & 1:1 SUPPORT

Coaching is a collaborative process designed to support reflection, decision-making and personal development.

The choices and actions you take as a result of coaching remain your own responsibility, and particular outcomes cannot be guaranteed.

The nature and boundaries of any specific coaching programme will be explained before or at the beginning of the programme.

FOOD & DIETARY REQUIREMENTS

Some retreats and events include food or refreshments.

Please tell us about allergies or dietary requirements when requested. We will make reasonable efforts to accommodate dietary requirements where possible.

Our food preparation environment may handle multiple ingredients and, unless we specifically confirm otherwise, we cannot guarantee that food is completely free from traces of particular allergens.

PERSONAL BELONGINGS

Please take reasonable care of your belongings while visiting The Barn.

We cannot accept responsibility for loss of or damage to personal belongings except where this results from our negligence or where liability cannot legally be excluded.

PHOTOGRAPHY

We may occasionally take photographs or video at The Barn for use on our website, social media or marketing.

Where guests are identifiable, we will seek appropriate permission before using images for promotional purposes.

You are always welcome to tell us that you do not wish to be photographed.

GIFT VOUCHERS & CREDITS

Any specific expiry date or conditions applying to a gift voucher or booking credit will be provided when it is issued.

Vouchers and credits have no cash value and cannot normally be exchanged for cash, except where required by law.

WEBSITE & INFORMATION

We make reasonable efforts to ensure that information on our website and booking platforms is accurate and up to date.

Occasionally information, availability, schedules or prices may change. Where a change affects an existing booking, we will contact you where appropriate.

THIRD-PARTY SERVICES

Our website may link to third-party services, including booking, payment, accommodation or other external providers.

Where you enter into a separate agreement directly with another provider, their own terms and conditions will apply.

PRIVACY

We process personal information in accordance with our Privacy Policy.

Please see our Privacy Policy and Cookie Policy for further information about how information is collected and used.

LIABILITY

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence.

Nothing in these terms affects your statutory rights as a consumer.

CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time to reflect changes to our services, business or legal obligations.

The version applying to your booking will normally be the version in force when your booking was made, together with any specific terms provided to you for that booking.

GOVERNING LAW

These Terms & Conditions are governed by the laws of England and Wales.

Nothing in this section affects any rights you may have as a consumer regarding where legal proceedings may be brought.

CONTACT US

If you have any questions about these Terms & Conditions, please contact:

The Barn Wellbeing Retreat
Operated by GSKR Ltd
Springfield Farm
Brailes
OX15 5JH

Email: info@thebarnretreats.co.uk